One of the founders realised that the travel insurance provided by a travel agent for her holiday excluded claims arising from her husband's heart condition. Fortunately nothing occurred on that trip but the concern was that people could travel abroad unaware of the tremendous risks they were taking. Minor medical treatment in the USA or even an air ambulance home from Spain could cost thousands of pounds and insurers are unlikely to meet the cost if the cause is an undisclosed, pre-existing medical condition.

Most enquiries to Able2Travel come from recommendation – many from satisfied customers but mainly from medical organisations, support groups, charities and even the Association of British Insurers!